FM300Commerce statusCHECKING ACCESS

Email onlyAccess requestsChart setupData readiness

CustomerSupport

Send the right details.Keep secrets private.

support@flowmatrix300.com

Detailed support guidance

Recover access. Request approval. Protect account secrets.

Use the documented path that matches the request. Support never needs a password, broker credential, activation key, API key, or payment-card number.

Enrollment access checksDid the download page close?
  1. 01Reopen the checkout success page on the same device and browser.
  2. 02Copy the activation key saved by that browser.
  3. 03Download the verified NinjaTrader ZIP from the same page.
  4. 04If the key was deliberately forgotten, use the platform setup email above.
  5. 05Never include the activation key or account credentials in support email.

Using NinjaTrader? Watch the four setup walkthroughs before opening a support request.
The current launch flow delivers access on the secure checkout success page; it does not promise an automated delivery email. Support can verify enrollment status without asking for passwords, broker credentials, or the activation key.

TradingView indicator accessRequest the invite manually

The current released TradingView customer request is FM300 ORB for NQ or RTY parent-contract, one-minute charts. It is indicator-only, has no order routing, and requires TradingView Premium or Ultimate plus separate real-time CME data.

  1. 01Use the exact, case-sensitive TradingView username.
  2. 02Identify the separate written approval and its applicable term.
  3. 03Confirm NQ or RTY, one minute, and real-time CME data.
  4. 04Never send a TradingView password, broker credential, or activation key.

Email a TradingView indicator-access request. This is a manual verification request, not a purchase or automatic grant. Blue Pill is Telegram signal access and does not create a TradingView entitlement. Support grants an invite only after the separate written approval and its term are verified.